Frequently Asked Questions

Everything you need to know about renting party supplies on Merrily.

General

What is Merrily?+

How does it work?+

What areas do you serve?+

Is there a minimum rental period?+

What fees does Merrily charge?+

What does the Protection Fee cover?+

How do I file a damage claim?+

Are there any hidden fees?+

What if I need to cancel?+

What condition should items be in when I return them?+

Can I pick up and drop off, or is delivery available?+

How do I list my party supplies?+

How much can I earn?+

When do I get paid?+

What if a renter damages my items?+

We're here to help! Reach out anytime.